Dear Valued Customers,
I want to let you know that my web store is temporarily offline as I make essential changes to how I operate online. I’ve decided to transition from a hosted store to an informational website while I seek a new solution that aligns better with my values and business needs.
I have the new site up and running soon, although it won’t feature online shopping for now.
Why the Change?
Recently, the platform I was using for my store changed ownership, and the new management has introduced significant alterations that I cannot support:
- Unrealistic Sales Expectations: The previous “no strings attached” free store model is no longer available. I was required to meet monthly sales targets nearly three times my current yearly sales to continue using their services for free. Upon declining, I was informed I would be moved to a fallback plan that demands even higher sales volumes to avoid fees at the start of 2025.
- Data Privacy Concerns: The new agreement gives them broad permissions to use both my personal information and that of my customers. Protecting your privacy is my priority, and I’m not comfortable with these terms.
What’s Next?
While I search for a platform that respects both my business needs and your privacy, I will continue to sell products through email and phone orders. This approach will allow for a more personal interaction, reminiscent of my in-person sales experience.
Rest assured, I take the security of your information seriously. Finding the right solution may take time, and I appreciate your patience during this transition..
Thank you for your continued support. I look forward to connecting with you more directly during this time and will keep you updated on my progress.
If you have any questions or would like to place an order, please feel free to reach out to me via:
Email: contact@handmadebycatherinenoel.com
Phone: +1 (916) 426-6225
Thank you for your understanding,
— Catherine Noel